ABTA and ATOL

As a member of ABTA (P4688), you can book with confidence, knowing you benefit from ABTA’s strict Code of Conduct and their support. All package holidays we sell are protected under the Package Travel Regulations. This means your money is safeguarded and your holiday is legally protected if a supplier fails.

Find out more here

Many of the flight-inclusive holidays on our site are also protected by ATOL, which offers government-backed financial security if your tour operator goes out of business - covering refunds and repatriation. But bear in mind: flights, hotels, or other services purchased separately may not be covered, so please ask us to confirm exactly what protection is provided for your booking. If you receive an ATOL Certificate, be sure that all elements of your trip are listed on it - unlisted items will not be covered under the scheme.

For more details on ATOL protection and certificates, please visit the CAA website: atol.org.uk/ATOL Certificate. To learn more about package protection, our ABTA membership, and your rights, check our booking conditions or contact us directly.

We are obligated to maintain a high standard of service to you by ABTA's Code of Conduct. We can also offer you ABTA's scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can't resolve your complaint, go to www.abta.com to use ABTA's simple procedure. Further information on the Code and ABTA's assistance in resolving disputes can be found on www.abta.com

For more information, call us on Landline Freephone: 0808 168 1210 or From Mobiles: 01543 439398.